I bought this back in 2007 and it has worked great! Just recently (October 2014) the button got stuck, this had never happened before so I didn't have a clue what to do, so I let the battery run out. It took at least half an hour. When I recharged it, the motor just doesn't run like it used to. I absolutely love my kone!

• Dirt Devil Kone M0213 Manual Treadmill Manual

It gets into fairly tight spaces and has been outstanding at vacuuming up pet hair as well as potting soil! I don't know why there are not more great reviews as, up until now, I've had no problems with it. It has lasted well beyond what I ever thought it would and I've used it practically everyday and I've never replaced the filter.

I'm going to look into buying a new Kone (they're not sold locally anymore though!) because it has been one of my best purchases! I highly recommend this if it hasn't changed in the past 7 years. Hi KayB, we'd suggest running your Kone until the battery is completely dead and then charging it back up for 24 hours. Once it's done charging, take it off of the charger and allow about 15 minutes or so for the battery to cool down and then start vacuuming.

If this doesn't work and you've had your Kone for some time (maybe a few years?) The battery's life may have expired. We haven't manufactured the Kone series on a few years so it is possible. We know it's trying but it may be time to replace that hand vac:. Let us know if you have any more questions. We're happy to help. Ode to a KoneMy Kone vacuum was the most beloved household appliance I'd ever had in my life and I felt a heart thumping sense of lost when its motor simply gave up the ghost for no apparent reason.I used it almost every day to keep a handle on those little messes that happen around the house and when I wasn't using it, it would sit tastefully and discreetly in my dining room which is where I used it most often.Even though it expired some time ago, I haven't been able to bring myself to dispose of the remains yet. I hold onto the silly hope that one day I will reflexively pick it up, turn it on and it will whir back to life.I've wracked my brain and I cannot figure out why you discontinued this wonderful machine.

It couldn't be for lack of consumer demand because I know I'm not the only person who bought one and who would love to get their hands on another. If Dirt Devil stopped making them because it got too many complaints about its short motor life, then improve the flaw and start producing the Kone again because there are legacy users and a whole new generation of consumers who would buy them in their favorite colors in a heartbeat.

I'm begging you. Warranty Information: To the consumer, Royal Appliance Mfg. Warrants this vacuum cleaner to be free of defects in materials or workmanship commencing upon the date of the original purchase. Refer to your vacuum cleaner carton for the length of warranty and save your original sales receipt to validate start of warranty period. If the vacuum cleaner should become defective within the warranty period, we will repair or replace any defective parts free of charge. The complete machine must be delivered prepaid to any ROYAL Authorized Sales & Warranty Station.

Please include complete information on the problem, day of purchase, copy of original sales receipt and your name, address and telephone number. If you are not near a Warranty Station, call the factory for assistance at USA: 1-800-321-1134/Canada: 1-800-661-6200. Use only genuine Royal replacement parts.

Dirt Devil Kone M0213 Manual Treadmill Manual

The warranty does not include unusual wear, damage resulting from an accident or unreasonable use of the vacuum cleaner. This warranty does not cover belts, brushes, bags, and bulbs. This warranty does not cover unauthorized repairs.

The warranty gives you specific legal rights and you may also have other rights. (Other rights may vary from state to state in the USA).